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LegalLast updated May 20, 2026

Terms & Conditions

General terms and conditions for the delivery of web development, web design, and related digital services by dev.enkrio.

1. Definitions

In these General Terms and Conditions, the following definitions apply:

  • dev.enkrio: dev.enkrio, based in Hoorn and registered at the Chamber of Commerce under registration number 42061187.
  • Client: the natural or legal person entering into an agreement with dev.enkrio.
  • Agreement: any agreement or contract between dev.enkrio and the Client for the delivery of services, including quotes, project proposals, and maintenance agreements.
  • Services: all services provided by dev.enkrio, such as web design, web development, app development, maintenance, support, and consulting.
  • Additional Work: any services or changes requested by the Client that fall outside the original project scope or quote.

2. Applicability

  • These terms and conditions apply to all quotes, offers, agreements, and services provided by dev.enkrio.
  • Deviations from these terms are only valid if agreed upon explicitly in writing or digitally by both parties.
  • The applicability of any purchase or other terms of the Client is explicitly rejected.

3. Quotes and Agreement

  • All quotes by dev.enkrio are non-binding and valid for 30 days unless stated otherwise.
  • An agreement is established when the Client provides written, email, or digital approval of a quote or project proposal.

4. Execution of Services

  • dev.enkrio will perform the services to the best of its knowledge, ability, and in accordance with professional standards.
  • All services are performed on a best-effort basis. dev.enkrio does not provide any results-based guarantees regarding commercial outcomes, visitor counts, search rankings, or conversion rates.
  • dev.enkrio reserves the right to engage third-party specialists (such as specialized sub-contractors) if required for the proper execution of the agreement.

5. Obligations of the Client

  • The Client must provide all data, assets (texts, images, branding), and access credentials required for project execution in a timely and complete manner.
  • The Client guarantees the accuracy and legality of the provided materials and indemnifies dev.enkrio against any third-party claims.
  • If required materials or feedback are not supplied on time, dev.enkrio reserves the right to suspend the work and adjust the planning accordingly.

6. Timeline and Delivery

  • Any mentioned timelines and schedules are always indicative and do not constitute strict deadlines unless explicitly agreed upon in writing.
  • Delays caused by slow feedback, changing requirements, or late asset delivery by the Client are the sole responsibility of the Client.

7. Review and Acceptance

  • dev.enkrio will make the completed work (e.g., a preview link) available to the Client for review.
  • The Client must thoroughly inspect the delivered work and report any bugs or deficiencies in writing within 7 business days.
  • If the Client does not respond within 7 business days, or puts the delivered work into commercial or production use, the project will be deemed accepted and approved.
  • After acceptance, any changes or new features will be processed as additional work.

8. Additional Work

  • Any work falling outside the scope defined in the approved quote is considered additional work.
  • Additional work will be executed after mutual agreement, either through an additional quote or based on an agreed rate.

9. Pricing and Payment

  • All prices are exclusive of VAT (btw) and external licensing fees.
  • Invoices must be paid within 14 days of the invoice date.
  • Unless agreed otherwise, dev.enkrio operates on a milestone payment structure (e.g., 50% upfront deposit and 50% upon delivery/completion).
  • If payment is overdue, the Client is in default by operation of law. dev.enkrio reserves the right to suspend services or temporarily block access to delivered projects or hosting until full payment is received.

10. Hosting and Third-Party Services

  • Costs for external services (such as hosting, domain names, payment processors, APIs, and premium plugins) are not included in dev.enkrio's standard fees and are borne directly by the Client.
  • dev.enkrio is not liable for service outages, downtime, pricing changes, or deficiencies of third-party platforms (such as Vercel, Supabase, or Stripe).

11. Maintenance and Support

  • Technical maintenance and support (such as framework updates and bug fixes) are only included if explicitly agreed in a separate maintenance subscription.
  • Disruptions caused by the Client's own actions (e.g., incorrect usage) or major third-party platform changes fall outside regular maintenance and will be billed as additional work.

12. Intellectual Property

  • Upon full payment of all invoices, the Client obtains full ownership and all intellectual property rights to the custom designs and bespoke code specifically developed for them by dev.enkrio.
  • This transfer does not apply to open-source software, third-party assets, or pre-existing code libraries used in the project. These remain subject to their respective original licenses.
  • dev.enkrio reserves the right to use the delivered project (including screenshots, links, and descriptions) in its portfolio, website, and social media for promotional purposes, unless explicitly agreed otherwise.

13. Liability

  • Any liability of dev.enkrio is limited to the amount paid out by its liability insurance.
  • If no insurance payout occurs, liability is capped at the invoice amount paid by the Client for the specific project (or the last 3 months of recurring fees under a rolling contract).
  • dev.enkrio is never liable for indirect or consequential damages, including lost profits, lost revenue, loss of data, or business interruption.
  • The Client remains solely responsible for the legal compliance of their website (including privacy policies, cookie consent mechanisms, and their own customer terms).

14. Force Majeure

  • dev.enkrio is not obligated to meet its commitments if prevented from doing so by force majeure (such as network outages, external provider failures, power failures, or government measures).
  • If force majeure persists for more than 30 days, both parties have the right to terminate the agreement in writing without any obligation to pay damages.

15. Confidentiality

Both parties agree to keep all confidential information obtained during the collaboration strictly secret.

16. Governing Law and Disputes

  • All agreements between dev.enkrio and the Client are exclusively governed by Dutch law.
  • Any disputes shall be submitted exclusively to the competent court in the Noord-Holland district.